What´s new
We're open again: Delicious to-go. Infos about Corona Virus
Rooms in our student residences
Menus, Day care centres
The company
Corona Virus

We´re open again: Delicious to-go: Café Blueberry, CampusCafé, Schlüters, PizzaBar Harburg, Foodtruck, Café Finkenau, Café Student Affairs, Café insgrüne Botanischer Garten, Café CFEL, Café am Mittelweg. All other refectories are currently closed to contain the coronavirus. Latest information on the Corona Virus,

Counselling Centre Accommodation

We’ll answer your questions relating to housing and residence.

Online application

The admission application for our student residences is available here.

Halls of residence

Click here to see the locations of the individual properties.

FAQ's Social Counselling and Study Financing

FAQ's Tenant in one of Studierendenwerk´s student residences

You can find our information sheet on the mitigation of the financial emergencies caused by the Corona pandemic here.


Current information: Federal government announces financial aid for students

  • Study Loan from the KfW (Studienkredit der KfW)
    You can find detailed information here. Please note: This loan is not interest-free; it is rather a KfW loan for which no interest has to be paid in the period until the end of March 2021, after which the regular KfW interest rates apply again.

  • The Federal Ministry of Education and Research has announced that it intends to make € 100 million available to the Studierendenwerke in order to be able to pay grants to students in a corona-related financial emergency. How this will actually be done is still open and is currently being clarified in the Federal Ministry. So far, the prerequisites for this are as unclear as the technical implementation. The Studierendenwerke are trying to clarify the situation. Applications can therefore not yet be made.

 In order to help here and now in current need, the Hamburg Corona Emergency Loan is available in Hamburg. With this loan, students receive financial aid quickly according to the conditions described above:

Hamburg Corona Emergency Loan 
for Students.

**As a general information pelase note that an English translation of documents is provided as a matter of service only. The German version of all relevant documents is the only legally binding version. Please refer and fill in (sheets A and B have to be filled in in German) to the German version of the relevant documents for any legally binding information und for processing your request (just follow links below).**

What you should know now

The Hamburg Corona Emergency Loan for Students offers a quickly available option for interim financing for demonstrably needy students who are unable to take advantage of the existing assistance and funding opportunities of the federal government and the city, or who are unable to do so to a sufficient extent. These include BAföG, the federal regulations on housing rent (click here for the law (document in German), here for important questions of tenant protection (document in German)) and basic security (unemployment benefit II). Furthermore, students can check with their health insurance company to see if it is possible to defer their contributions. Students who can prove that they are in financial distress due to the Corona situation as a result of losing their part-time job or other sources of income described in the guidelines (e.g. loss of their self-employment or the loss of parental maintenance payments) and who have not applied for and/or received any other emergency assistance, can apply for the Corona emergency loan.

All important information about the loan and the application process can be found below. It is possible to apply for the loan of 400 € each for the months May and June 2020. If all requirements are met, the amount to be disbursed will be on your account shortly after application acceptance. The loan will be repaid in accordance with the regulations of the selected application and will begin at the earliest 12 months after application in 8 monthly instalments of 50 € each (all details in guideline 'Richtlininen (E)' [Service: legally non-binding translation in English]).

  • Applications are open to German and international students from state and state-recognized private universities in Hamburg (see the list of universities in the guideline 'Richtlininen (E)' [Service: legally non-binding translation in English]. Assistance from the fund can be granted as an interest-free loan of € 400 for the month applied for and can be applied for a maximum of the months April to June 2020.

    In the month of May 2020, the Hamburg Corona Emergency Loan can be applied for only for the current month (i.e. May 2020):

    • Students who have not yet submitted an application or whose application for the month of April has been rejected, please select the form "May 2020 - First application" for the application.

    • Students whose application for the month of April 2020 has been approved, please use the form "May 2020 - follow-up application for April 2020".

  • Students who can prove that they are in financial distress due to the Corona situation as a result of the loss of their part-time job and/or loss of livelihood and who have not applied for and/or received an income and assets sufficient for their livelihood, or any other form of support or emergency aid, can apply for the Corona Emergency Loan.

  • Currently, only the application for the month of May 2020 can be submitted and processed. If you (additionally) require a loan for the month of June 2020, please submit this application from the beginning of June 2020. You will find the relevant forms on this website in good time.

And this is how it works

**As a general information pls. note that an English translation of documents is provided as a matter of service only. The German version of all relevant documents is the only legally binding version. Also, sheets A and B have to be filled in in German (just follow links below).**

  • Pls. fill in Master data sheet (A) and loan application (B) automatically on the PC (not by hand! Exception: signature and please process only with Acrobat Reader DC [download here]) and save locally on PC or mobile device:
  • Attach the following proofs as scan/photo (please only in pdf, jpg or jpeg format, max. 1 MB per individual file)
    • Valid identity card (front and back) or passport1)
      (only students of the HFH Hamburger Fern-Hochschule and the Europäische Fernhochschule Hamburg who submit a passport, in addition to the passport: official confirmation of residence in Hamburg)

    • Current certificate of enrolment from the Hamburg University

    • proof of the
      • termination2) or suspension of employment by the employer(s) and/or
      • self-declaration on the cessation of self-employment (written by machine on a laptop/PC: Client, type and extent of the activity, which orders have been cancelled and to what extent? With date and personal signature of the student) and/or
      • Self-declaration of discontinuation of parental maintenance payments (written by machine on laptop/PC: Which alimony payments have been waived, when and to what extent? With date and personal signature of the studen
    • Documentation of the financial emergency situation on the basis of the current account balance and account movements (income / expenditure on the account statement(s)3) ) of all accounts of the last 6 weeks (sorted chronologically by date
  • Read also the detailed information on the loan agreement, the guideline 'Richtlininen (E)' [Service: legally non-binding translation in English] as well as the data protection information 'Datenschutzhinweise (C)' [Service: legally non-binding translation in English] and the revocation information 'Widerrufsinformation (D)' [Service: legally non-binding translation in English].

  •  Send the following documents:
    • Master data sheet (Form A)
    • Loan application: offer to conclude a loan contract (form B) (first application or follow-up application)
    • all required proofs

      as attachment (each individual attachment max. 1 MB, please only in pdf, jpg or jpeg format) in ONE (!) e-mail to coronanotfalldarlehen@studierendenwerk-hamburg.de
      You will receive an acknowledgement of receipt by e-mail upon receipt and another e-mail with the decision on your application after our processing is completed.

Please note that only applications completed in full and in the manner described above will be considered.

Do you have any questions regarding the application process?

Our hotline is looking forward to your call from Monday to Friday from 10 a.m. to 1 p.m.: Tel. (040) 41902 - 463. On May 22, 2020 the hotline is not active.
Or you can contact us by e-mail at team-notfalldarlehen@studierendenwerk-hamburg.de.

Students with disabilities who need other suitable forms of communication to apply for the Corona Emergency Loan should contact our hotline at (040) 41902 - 463 from Monday to Friday from 10 a.m. - 1 p.m. or by e-mail at team-notfalldarlehen@studierendenwerk-hamburg.de.


All documents at a glance:


1) Note for international students: Residence permit is not sufficient!

2) A non-renewal of an existing employment contract can also be regarded as a termination (evidence according to: employment contract and self-declaration (written automatically on the laptop/PC: that the contract was not renewed due to corona)).

3) Account statement(s) with name of the account holder and IBAN account number

Our service times

Please contact us by phone or email, we have extended our service hours for you (see contact information for student finance, contact information for the Social & International Advisory Centre).


Our Advisory Centres for Financing your Studies, Housing, Social & International Affairs and BAföG offices in Grindelallee and Nagelsweg, the Office for HVV Semester Tickets and the Office for Examination Scholarships for International Students will be closed to visitors from 16.03.2020 until further notice. 

cafeterias and cafés

The Café Shop Blueberry, Campus Café, Café HCU (for HCU-employees), PizzaBar Harburg, Schlüters and the FoodTruck, the Café Finkenau, Café Student Affairs, Café insgrüne Botanischer Garten, Café CFEL and the Café am Mittelweg are open for to go-sales.


Due to the general decree of the Authority for Health and Consumer Protection of 15.03.2020 to contain the coronavirus, other cafeterias and cafés will remain closed from 16.03.2020 until further notice. 

Support and advice for parents









  • who need support and advice in difficult situations
  • for those family crises that may arise in this particular and difficult situation or
  • who simply need a conversation with someone from outside the home, can contact our parent counselling service, Ms. Lizzi Christensen.
  • who are worried about their existence, how to proceed etc. please contact our Social & International Counselling Centre International Counselling Centre by email or telephone. We have extended our counselling hours for you.

Semester ticket contribution

Deadline extension: Deadline for submitting the application of reimbursement of the semester ticket fee has been postponed from 31.03. to 30.04.2020



Further information and hotlines

The Hamburg Senate has created a page with the most important FAQs on many topics related to the coronavirus in Hamburg. Additional information in English can be found here.


If you suspect you have been infected with the coronavirus, contact medical 116 117 or your local health department.


If you have further questions or are unsure, call the Corona Hotline of the city of Hamburg: 040 - 428 284 000


In order to best protect yourself from an infection with the coronavirus, we have created a poster with the most important protective measures.



Because of Corona, many families stay at home, and conflicts may increase. Those affected can find help at these telephone numbers. Important telephone numbers for problems and conflicts at home:

  • "Number against sorrow" for children and young people: 116 111
  • Parent telephone: 0800 111 0550
  • nursing telephone: 030 2017 9131
  • "Pregnant women in distress" help line: 0800 404 0020
  • Help telephone "Violence against women": 0800 011 6016

Further information and links

Further information on how to protect yourself and what to do if you suspect an infection as well as general information about the coronavirus can be found here: 




Sechste Verordnung zur Änderung der Hamburgischen SARS-CoV-2-Eindämmungsverordnung (18.5.2020)
[Sixth Regulation amending the Hamburg SARS-CoV-2 Containment Ordinance - 18.5.2020]


Discussion between Chancellor Merkel and the heads of government of the federal states on the coronavirus (22.3.2020)








General disposition of the Hamburg Senate (from 16.03.2020, initially valid until 16 April 2020 inclusive)


Agreement between the Federal Government and the Heads of Government of the Federal States in view of the corona epidemic in Germany (16.03.2020)


Corona-Podcast of the NDR


A list of risk areas can be found here





Studierendenwerk Hamburg

Von-Melle-Park 2

20146 Hamburg

Telephone: +49 / 40 / 41 902 - 0

Fax: +49 / 40 / 41 902 - 6100


Office hours

Mon - Thu 9.00 am - 4.00 pm

Fri 9.00 am - 1.00 pm

  • BeSt – Counselling Centre for Course Financing

    BeSt – Counselling Centre for Course Financing

    Get studying! The BeSt offers advice on all major course financing instruments: BAföG (German law on higher education grants), scholarships, education loans, student loans, other loans.

  • BeSI – Counselling Centre for Social & International Affairs

    BeSI - Beratungszentrum Soziales & Internationales

    Confidential and free counselling for social, personal and financial matters