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More Corona and support info
Information, hotlines and links on the Corona pandemic

Information sheet
Everything at a glance

Our infographic on mitigating financial hardship from the Corona pandemic can be found here.

Service hours
Studierendenwerk Hamburg

Feel free to contact us with any questions you may have about study financing.

Cafeterias & Cafés
des Studierendenwerks Hamburg

Due to current events, not all cafeterias and cafés of the Studierendenwerk are open at the moment.
You can find current information on the page Gastronomy.

The Corona Pandemic and the Financial Situation of Students

As part of a project, students from Ohmoor High School interviewed the director of our Counselling Centre for study financing – BeSt.

Support and advice
For parents

Parents who need support and advice in difficult situations, where family crises may arise in this particular and difficult situation, or who simply need a conversation with a person from the outside, are welcome to contact our parent counselling

Parents who are worried about their livelihood, what to do now, etc., please contact our Counselling Centre for Social & International Affairs – BeSI by email or phone. We have extended our counseling hours for you. 

Further information and hotlines
In connection with the corona virus

The Hamburg Senate has created a page with the most important FAQs. If you suspect you have been infected with the corona virus, contact medical 116 117 or your local health department. If you have further questions or are unsure, call the Corona Hotline of the city of Hamburg:

Corona Hotline
Tel: 040 - 428 284 000. 

    To best protect yourself from contracting the coronavirus, we have created a poster with the most important protective measures.

        Because of Corona, many families stay at home and conflicts can increase. Those affected can find help at these telephone numbers.

        Important telephone numbers for problems and conflicts at home:  

        • "Nummer gegen Kummer" for children and young people: 116 111 
        • Parents' hotline: 0800 111 0550 
        • Care telephone: 030 2017 9131 
        • Help hotline "Pregnant women in distress": 0800 404 0020 
        • Help hotline "Violence against women": 0800 011 6016
        • Empower - Counseling center for victims of right-wing, racist and anti-Semitic violence: 040/284 016 - 67
        • Student telephone counselling service (8 -24 p.m.): 040 - 411 70 411
        • Fire/rescue service Emergency doctor: 112
        • Acute threat/self-harm: 110
        • Social Psychiatric Service: 040/42854-4741, -4683