Semester ticket refund: STW Hamburg

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Why not?

Refund criteria
Health, local, spatial or social reasons

Reimbursement is only possible if you cannot reasonably be expected to use the HVV for health, local, spatial or social reasons.

Health reasons

Health reasons means that the use of public transport is not possible due to an illness of more than three months or due to a disability.

Local reasons

Local reasons are given if you stay outside the area covered by the HVV for more than three months in the semester of application for study-related reasons (e.g. internship or study abroad).

Spatial reasons

In case of spatial reasons, you live outside the HVV area and travel to your place of study by Deutsche Bahn or comparable public transport and do not use the HVV additionally for a fee. However, it is also possible that you live so close to your place of study (up to 2 km from your home) that you travel on foot or by bicycle and do not use the HVV. Or you live within the HVV fringe area and would demonstrably need more than two hours to get from your home to your place of study.

Social reasons

A refund on social grounds is to be recognized above all if you can credibly show that you have laid out your entire financial planning without travel costs because the journey to the place of study is made by bicycle or on foot, although the distance is more than 2 km each way. A claim for refund is to be recognized in these cases if you receive benefits according to the Federal Training Assistance Act (BAföG), current assistance for living expenses according to the 12th Book of the Social Code (SGB XII) or benefits to secure living expenses according to SGB II (unemployment benefit II) or if the financial means available to you (income, assets, alimony payments, etc.) after deduction of housing costs (warm rent plus energy costs), child allowances according to §23(1) sentence 1 no. 3 BAföG and health and nursing care insurance are below the standard social welfare rate for single persons and heads of household in Hamburg. In particularly justified cases of hardship, exceptions may be permitted after consultation with the ASten.

Notes on reimbursement and application
When must the application be submitted and how can I submit it?

The request must be submitted per semester. The request for refund must be received by us no later than

for the winter semester by

August 31 of the year if you are studying at the University of Applied Sciences (HAW).
September 30 of the year if you are studying at the University of Hamburg, the Hamburg University of Technology (TU), HafenCity University (HCU) , the University of Fine Arts (HfbK), the University of Music and Drama (HfMT) or the Protestant University of Applied Sciences.

for the summer semester by

February 28 of the year, for students at the University of Applied Sciences (HAW)
March 31 of the year , if you are studying at the University of Hamburg, the Hamburg University of Technology (TU), HafenCity University (HCU) , the University of Fine Arts (HfbK), the University of Music and Drama (HfMT) or the Evangelische Fachhochschule für

Please note that you must have submitted the application by the mentioned dates, regardless of your re-registration. You can submit the ticket later if you have not received it by the mentioned dates.

You can apply for a refund online right here in the "Onlineportal zur Semesterticket-Rückerstattung".
If you would like to send it to us in paper form, you can find the PDF for printing here. Please send us the completed form in good time (the date of receipt applies) to:

Studierendenwerk Hamburg
Semesterticketrückerstattung
Postfach 13 01 13
20101 Hamburg

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Semester ticket refund Use the HVV at a lower price

Semester ticket refund
Use the HVV at a lower price