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Family Service
Family and studies under one roof

The compatibility of family and studies or family and career of students and university employees is particularly close to our hearts. Students with children, for example, manage the balancing act between child, lecture hall and job.

The Studierendenwerk is committed, for example, by providing family-friendly housing, the Georg Panzram book allowance (Panzram-Büchergeld) for single students with children, the provision of childcare places and a comprehensive range of advisory services.

FAQ
Family Service
FAQ

FAQ
Family Service
FAQ

How many children are in a group?

The daycare centres of the Studierendenwerk work in core groups with cross-group offers. The group sizes are based on the requirements of the city of Hamburg.

How many educational professionals are in charge of the group?

At least two trained pedagogical professionals are responsible for one group. The aim is to support the groups with additional interns, day care centre helpers or federal volunteers.

How do I know if the day care centre has a free place?

If we have free places, we will inform you here on our website. Otherwise, each day care centre management will be happy to provide information about the current and future space situation.

Is there a waiting list?

There is an overarching waiting list for all facilities, which is used to fill additional places.

How are the daycare centre fees calculated?

The daycare centres of the Studierendenwerk charge according to the day-care voucher system. Care times that exceed the voucher can be purchased in addition.

Does the daycare centre have fixed closing times?

Yes. Each Kita closes for 3 weeks between Christmas and New Year and during the summer holidays. Emergency holiday care is offered during the summer closure period. In addition, there are two study days per year on which the Kita is closed. The dates for these are announced at the beginning of the day care year.

What do the children get to eat?

A healthy and varied diet is important to us. Our five day-care centres receive their food from an external caterer who focuses on quality and sustainability. We attach great importance to organic and wholefoods and see the educational component of nutrition in addition to the physiological aspects. It is important to us that the meals take place in a calm and pleasant atmosphere. Children with special eating habits are also taken into accoun

 

Should the children bring breakfast?

The children receive a freshly prepared breakfast every morning, as well as fruit and vegetables throughout the day. A fee is charged for this.

Do the children sleep in the nursery?

In all facilities there is the possibility to let a tired child rest. Each facility has provided niches, corners and other retreats for this purpose in the room concept. In the crèche groups, there is a regular nap time.

Can the children play outside?

All groups go out into the fresh air with the children as much as possible. Each of the day-care centres has an outdoor area.

Do the daycare centres offer pre-school programmes/daycare bridge year?

All daycare centres of the Studierendenwerk Hamburg have declared themselves in favour of the Kita-Brückenjahr (former pre-school in the daycare centre). The future school children are prepared for the upcoming school years in regular programmes. Our main focus is on the further development of social, technical and learning skills.

Can I have my child looked after in Hamburg, even if the place of residence is outside?

If parents work in Hamburg but do not live in Hamburg, it is still possible to have the child looked after in a Hamburg day care centre.

The municipality in which the parents live decides on the cost subsidy according to the regulations applicable there. As a rule, however, the surrounding municipalities do not grant such a far-reaching legal entitlement to day care as in Hamburg.

I have a child of nursery age. This semester I am looking for regular weekly childcare in the evenings.

The campus playgroup "Casper" on the university campus is designed for precisely this situation. Here, on weekdays from 4 p.m. to 8 p.m., the children of students and university employees are looked after by a pedagogical specialist in the rooms of the Kita KinderCampus.

How many hours can I book in the flexible care?

This is variable depending on the care offered, but a minimum of 2 hours per week is provided.

What does flexible care cost?

Here, too, there are differences depending on the offer and the time frame. You can find more information on the flexible childcare options at this hier.

Is it possible to visit the rooms of the flexible care?

Generally yes. The doors of the CampusNest (Harburg) are open for viewing every first Wednesday of the month from 16:00 - 17:00 . Visits are also possible for all other offers by prior appointment.

 

Is there a settling-in period and how much time do I have to allow for it?

Children who are cared for on an irregular basis for a short period of time have to go through an individual settling-in period, as it has been proven that they need longer to settle in than children who are cared for on a regular basis for the whole day. In order to be able to build up a stable relationship with the caregiver, a settling-in period of at least 1-2 weeks is usually recommended. During this time, the children should first explore the facility together with their parents before the parents take a back seat as contact persons.

 

Can I book flexible care at short notice?

Yes, a short-term booking is possible. All that is required is sufficient advance notice to draw up the childcare contract, clarify all formalities and an individual settling-in plan.

Question not answered?

We are happy to help! You can also find answers in our search or under contacts

Counselling centre
Social & International  – BeSI
Phone: +49 / 40 / 419 02 - 155
by Mail

Flexible childcare
With us your child is in good hands
In our daycare centres, we offer flexible care options for your child - even outside of regular hours. Find out about your options now.
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