Contact and contact persons: STW Hamburg

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Counselling

Counselling Centre for study financing – BeSt
(Name A-Z)
best@studierendenwerk-hamburg.de

For an initial BAföG consultation or a brief consultation on student financing, please contact us by phone or email. For concerns that you can not clarify by phone or email, you have the option to book a personal appointment at BeSt.

If you would like an in-depth student finance consultation by phone or video, please fill out this appointment request form and email it to us.

Phone
+49 / 40 / 419 02 - 300

Fax
+49 / 40 / 41 902 - 6126

Address
Grindelallee 9
(first floor)
20146 Hamburg (near Dammtor station)

The mailbox in Grindelallee is accessible throughout.

Postal address
Studierendenwerk Hamburg
Beratungszentrum Studienfinanzierung – BeSt
Postfach 13 01 13
20101 Hamburg

Office hours by phone
Mo 9:30 - 15:00 h
Tue, Thu 9:30 - 17:00 h
Wed 11:00 - 13:00 h
Fri 9:30 - 13:00 h

Counselling Centre Accommodation – BeWo
bewo@studierendenwerk-hamburg.de

From now on we offer our consultation by phone, video conference (with appointment), in person (with appointment) and e-mail.

We offer personal appointments via video conference (with appointment) or in person (with appointment) after prior booking.

Phone
+49 / 40 / 41 902 - 268

Fax
+49 / 40 / 41 902 - 6274

Address
Grindelallee 9
(2. floor)
20146 Hamburg
(near Dammtor station)

The mailbox in Grindelallee is accessible throughout.

Postal address
Studierendenwerk Hamburg
Beratungszentrum Wohnen – BeWo
Postfach 13 01 13
20101 Hamburg

Office hours by phone
Mon – Tue, Thu 9:30 – 16:30 h
Fri 9:00 – 13:00 h

Counselling Centre for Social & International Affairs – BeSI
besi@studierendenwerk-hamburg.de

Due to the pandemic, the counselling centres are currently closed for spontaneous visits. However, we offer consultations by phone, video conference (with appointment), in person (with appointment) and email.

Phone
+49 / 40 / 419 02 - 155

(Outside the telephone office hours our answering machine is switched on.)

Fax
+49 / 40 / 419 02 – 6180

Address
Grindelallee 9
(3. floor)
20146 Hamburg
(near Dammtor station)

The mailbox in Grindelallee is accessible throughout.

Postal address
Studierendenwerk Hamburg
Beratungszentrum Soziales & Internationales – BeSI
Postfach 13 01 13
20101 Hamburg

Office hours by phone
Mo 12:00 - 15:00 h
Tue, Thu 9:30 - 12:00 h
Wed 13:30 - 15:30 h

Note
Due to the pandemic, the counseling centers are currently closed for spontaneous visits. However, we offer consultations by phone, video conference (with appointment), in person (with appointment) and by email. We look forward to seeing you!

Study financing

Counselling Centre for study financing – BeSt
(Name A-Z)
best@studierendenwerk-hamburg.de

Phone
+49 / 40 / 419 02 - 300

Fax
+49 / 40 / 41 902 - 6126

Address
Grindelallee 9
(first floor)
20146 Hamburg (near Dammtor station)

The mailbox in Grindelallee is accessible throughout.

Postal address
Studierendenwerk Hamburg
Beratungszentrum Studienfinanzierung – BeSt
Postfach 13 01 13
20101 Hamburg

Office hours by phone
Mo 9:30 - 15:00 h
Tue, Thu 9:30 - 17:00 h
Wed 11:00 - 13:00 h
Fri 9:30 - 13:00 h

Office for Education Funding (BAföG-Amt) Name AA-AKTA, BA-JANI
bafoeg@studierendenwerk-hamburg.de

Initial consultation on BAföG application at the Counselling Centre for study financing – BeSt

Phone
+49 / 40 / 42 815 - extension
You can find your correct contact person incl. extension below by entering your last name.

Fax
+49 / 40 / 41 902 - 6126

Address
Grindelallee 9, 20146 Hamburg
(near Dammtor station)

The mailbox in Grindelallee is accessible throughout.h.

Postal address
Studierendenwerk Hamburg
BAföG-Amt
Postfach 13 01 13
20101 Hamburg

Office hours by phone
Mo, Wed 9:00 - 11:00 h
Tue 14:00 - 17:00 h

You can reach us by phone and email. Please use your user area of BAföGdigital or the upload function of your BAföGdirekt app to submit applications or documents. Please avoid sending us documents or applications via e-mail.

For concerns that you cannot clarify by phone or email, you have the option to book a personal appointment.

Office for Education Funding (BAföG-Amt) Name AKTB-AZ, JANJ - Z
bafoeg@studierendenwerk-hamburg.de

Initial consultation on BAföG application at the Counselling Centre for study financing – BeSt

Phone
+49 / 40 / 42 815 - extension
You can find your correct contact person incl. extension below by entering your last name.

Fax
+49 / 40 / 41 902 - 6126

Address
Nagelsweg 39, 20097 Hamburg
(Near Hammerbrook station)

The mailbox in Nagelsweg is accessible during the building's opening hours Monday - Friday from 6:00 to 10:00 h.

Postal address
Studierendenwerk Hamburg
BAföG-Amt
Postfach 13 01 13
20101 Hamburg

Office hours by phone
Mo, Wed 9:00 - 11:00 h
Tue 14:00 - 17:00 h

You can reach us by phone and email. Please use your user area of BAföGdigital or the upload function of your BAföGdirekt app to submit applications or documents. Please avoid sending us documents or applications via e-mail.

For concerns that you cannot clarify by phone or email, you have the option to book a personal appointment.

Office for Education Funding (BAföG-Amt) BAföG for an education in the USA
bafoeg@studierendenwerk-hamburg.de

Phone
+49 / 40 / 42 815 - extension
You can find your correct contact person incl. extension below by entering your last name.

Fax
+49 / 40 / 41 902 - 6126

Address
Nagelsweg 39, 20097 Hamburg
(Near Hammerbrook station)

The mailbox in Nagelsweg is accessible during the building's opening hours Monday - Friday from 6:00 to 10:00 h.

Postal address
Studierendenwerk Hamburg
Amt für Ausbildungsförderung
Postfach 13 01 13
20101 Hamburg

Office hours by phone
Wed 9:00 - 12:00 h
Tue, Thu 14:00 - 17:00 h

For concerns that you cannot clarify by phone or email, you have the option to book a personal appointment.

Office for Education Funding (BAföG-Amt) Exam Scholarship for international students
examensfoerderung@studierendenwerk-hamburg.de

Phone
+49 / 40 / 42 815 - 5144, - 5145

Fax
+49 / 40 / 41 902 - 6126

Address
Grindelallee 9 (room 505),
20146 Hamburg
(near Dammtor station)

The mailbox in Grindelallee is accessible throughout.

Postal address
Studierendenwerk Hamburg
Examensstipendien für internationale Studierende
Postfach 13 01 13
20101 Hamburg

Office hours by phone
Mon, Wed 9:00 - 11:00 h
Tue, Thu 14:00 - 17:00 h

Due to the pandemic, the BAföG office is currently closed for visitors. However, you can reach us by phone and email. We are looking forward to hearing from you!

Office for Education Funding (BAföG-Amt) Semester Ticket-Refund
semesterticket@studierendenwerk-hamburg.de

Phone
+49 / 40 / 42 815 - 5144, - 5145

Fax
+49 / 40 / 41 902 - 6126

Address
Grindelallee 9
20146 Hamburg
(near Dammtor station)

The mailbox in Grindelallee is accessible throughout.

Postal address
Studierendenwerk Hamburg
Semesterticketerstattung
Postfach 13 01 13
20101 Hamburg

Office hours by phone
Mon, Wed 9:00 - 11:00 h
Tue, Thu 14:00 - 17:00 h

Due to the pandemic, the BAföG office is currently closed for visitors. However, you can reach us by phone and email. We are looking forward to hearing from you!

Office for Education Funding (BAföG-Amt) HVV-Proof of entitlement
berechtigungsnachweis@studierendenwerk-hamburg.de

Phone
+49 / 40 / 42 815 - 5144, - 5145

Fax
+49 / 40 / 41 902 - 6126

Address
Grindelallee 9
20146 Hamburg
(near Dammtor station)

The mailbox in Grindelallee is accessible throughout.

Postal address
Studierendenwerk Hamburg
HVV-Berechtigungsnachweis
Postfach 13 01 13
20101 Hamburg

Office hours by phone
Mon, Wed 9:00 - 11:00 h
Tue, Thu 14:00 - 17:00 h

Due to the pandemic, the BAföG office is currently closed for visitors. However, you can reach us by phone and email. We are looking forward to hearing from you!

Note
The counseling centers and the BAföG office are closed for spontaneous visits due to the pandemic.

Current telephone, written and personal contact options can be found under the respective departments listed above.

You can find the contacts and contact persons for our residence halls on the respective residence hall pages.

Our student residences

Gastronomy

Frauke Richter
Quality management gastronomy
mensa@studierendenwerk-hamburg.de

Phone
+49 / 40 / 41902 290

You can find the contacts and contact persons for our gastronomic facilities on the respective location pages.

Cafeterias, cafés and more

You can find the contacts and contact persons for our daycare centres on the respective daycare centre pages.

Our daycare centres

General

Jürgen Allemeyer
Management
geschaeftsfuehrung@studierendenwerk-hamburg.de

Phone
+49 / 40 / 41 902 - 232

Fax
+49 / 40 / 41 902 - 6100

Address
Von-Melle-Park 2
20146 Hamburg

Martina Nag
Head of Marketing & Communication, Press
presse@studierendenwerk-hamburg.de

Phone
+49 / 40 / 41 902 - 233

Fax
+49 / 40 / 41 902 - 6702

Address
Von-Melle-Park 2
20146 Hamburg

Olga Braun
Department Head Student Financing
bafoeg@studierendenwerk-hamburg.de

Phone
+49 / 40 / 42 815 - 5100

Fax
+49 / 40 / 41 902 - 6126

Address
Grindelallee 9
20146 Hamburg

Heiko Albrecht
Department management building
bauen@studierendenwerk-hamburg.de

Phone
+49 / 40 / 41 902 - 269

Fax
+49 / 40 / 410 902 - 6253

Address
Von-Melle-Park 2
20146 Hamburg

Mario Drews
Head of Housing Department - Operations Management
wohnen@studierendenwerk-hamburg.de

Phone
+49 / 40 / 41 902 - 146

Fax
+49 / 40 / 41 902 - 6274

Address
Grindelallee 9
20146 Hamburg

Reto Kanngießer
Gastronomy department management
mensa@studierendenwerk-hamburg.de

Phone
+49 / 40 / 419 02 -202

Fax
+49 / 40 / 419 02 - 6307

Address
Von-Melle-Park 2
20146 Hamburg

Beate Paß
Head of Personnel Management Department
beate.pass@studierendenwerk-hamburg.de

Phone
+49 / 40 / 41 902 - 237

Fax
+49 / 40 / 41 902 - 6237

Address
Von-Melle-Park 2
20146 Hamburg

Isabel Romano
Head of Department Social & International Affairs
besi@studierendenwerk-hamburg.de

Phone
+49 / 40 / 419 02 - 174

Fax
+49 / 40 / 419 02 - 6180

Address
Grindelallee 9
20146 Hamburg

Tina Scheliga
Head of Commercial Department
tina.scheliga@studierendenwerk-hamburg.de

Phone
+49 / 40 / 41 902 - 295

Fax
+49 / 40 / 41 902 - 6295

Address
Von-Melle-Park 2
20146 Hamburg

Ulrike Spreen
Chairwoman of the Staff Council
ulrike.spreen@studierendenwerk-hamburg.de

Phone
+49 / 40 / 41 902 - 270

Address
Von-Melle-Park 2
20146 Hamburg

Trusted third party for severely disabled persons
sbv@studierendenwerk-hamburg.de

Phone
+49 / 40 / 41 902 - 252

Address
Von-Melle-Park 2
20146 Hamburg

Volker Küper
Fire Protection Officer
Volker.kueper@studierendenwerk-hamburg.de

Phone
+49 / 40 / 41 902 - 259

Adress
Von-Melle-Park 2
20146 Hamburg

Purchasing

Henning Lauckner
Purchasing management

einkauf.nonfood@studierendenwerk-hamburg.de

einkauf.food@studierendenwerk-hamburg.de

Terms and conditions of purchase for suppliers
Download (PDF)

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Weitere Themen

Here you can find all information about studying in the most beautiful city in the world.

Studying in Hamburg

Studierendenwerk Hamburg - a non-profit organization under public law, funded by the City of Hamburg - supports more than 73,000 students and the universities with its services in the economic and social fields.

Studierendenwerk Hamburg .... so that studying succeeds!

With us, German and international students and trainees find a home with an affordable all inclusive rent

Accomodation for students and trainees

So that your studies do not fail because of your wallet, we will inform and support you and together we will find a way to arrange your study financing.

Study financing

More than just a cafeteria! You are well catered for in our gastronomic facilities.

Gastronomy

Accommodation, study financing, social & international affairs - we advise you so that studying succeeds.

Our Counselling services

The compatibility of family and studies or family and career for students and university staff is particularly close to our hearts. You can find all the information here.

Family Service

International students and all those planning to study abroad will find the most important information here.

International affairs

The framework conditions for students with chronic illness or disability vary greatly at the universities. We advise you on all questions.

Studying with chronic illness/disability/impairment

Campus Event Catering provides food, drinks and equipment as well as professional service staff.

Catering and events

Contact and contact persons

Counselling

Note
Due to the pandemic, the counseling centers are currently closed for spontaneous visits. However, we offer consultations by phone, video conference (with appointment), in person (with appointment) and by email. We look forward to seeing you!

Study financing

Note
The counseling centers and the BAföG office are closed for spontaneous visits due to the pandemic.

Current telephone, written and personal contact options can be found under the respective departments listed above.

Accommodation
Accommodation

Accommodation
Accommodation

Gastronomy

Daycare Centres
Daycare Centres

Daycare Centres
Daycare Centres

General

Purchasing

Auch interessant
Weitere Themen

Contact and contact persons

NoteDue to the pandemic, the counseling centers are currently closed for spontaneous visits. However, we offer consultations by phone, video conference (with appointment), in person (with appointment) and by email. We look forward to seeing you!

NoteThe counseling centers and the BAföG office are closed for spontaneous visits due to the pandemic. Current telephone, written and personal contact options can be found under the respective departments listed above.

Note
Due to the pandemic, the counseling centers are currently closed for spontaneous visits. However, we offer consultations by phone, video conference (with appointment), in person (with appointment) and by email. We look forward to seeing you!

Note
The counseling centers and the BAföG office are closed for spontaneous visits due to the pandemic.

Current telephone, written and personal contact options can be found under the respective departments listed above.